Terms and conditions


Prices

Prices are valid per holiday flat and per day for 2 people at a minimum stay of 3 days. In wintertime there is a minimum stay of 4 days. Included in the price are: stay, bed clothes, towels, kitchen utensils, WiFi, heating, electricity, water, the final cleaning and taxes (with the exemption of visitor’s tax).


Price reductions

Children up until the age of 3 are free.


Arrival and departure

Arrival from 3pm

Departure until 10am

Sundays and holidays: arrival from 6pm


Booking

Please consider:

Your booking is obligatory when you pay 30% deposit of the total amount in advance and receive the booking confirmation. The deposit will NOT be reimbursed.


There is no right of withdrawal within the meaning of the Italian consumer protection regulations, but we grant you the following cancellation conditions:

 

Cancellation policies in accordance with Art. 1382 ZGB

Cancellations up to 60 days before set arrival date can the booking be cancelled without any cancellation fee.

The deposit will be retained.


Cancellations from the guest between 60 and 30 days prior to set arrival date, the guest is obliged to pay following cancellation fees:

Cancellations up to 30 days before set arrival date: 50% of agreed total price will be retained.

Cancellations less than 30 days before set arrival date: 90% of agreed total price will be retained.

In case of no show or in case of anticipated departure: the total price will be charged.


In addition, 90% of the agreed total price will be retained for the agreed service.

Please let us know in advance if you have to cancel your holiday.

We recommend that you take the RED ROOSTER holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here:

http://partner.europaeische.at/roter-hahn-en?AGN2=148654700 


Disclaimer

We make efforts to supply you with correct and complete information on this website. However, we do not carry liability or provide guarantees for the information being up-to-date, correct or complete. We reserve the right to make changes or additions to the information provided without prior notice. Offers or booking confirmations are binding. Despite our careful checking of the content, we cannot be held accountable for the content of external links. Only the operators of the linked webpages are responsible for their content.


Further information

Mandatory information according to EU Regulation No. 524/2013 of the European Parliament and Council. Platform for the Online Dispute Resolution (ODR) of the European Commission: http://ec.europa.eu/consumers/odr/